Shipping Policy

Effective Date: July 7, 2026

Thank you for shopping with Infinity Mart. We are committed to delivering your orders quickly and securely. Please review our shipping policy below.

Order Processing

• Orders are processed within 1 business day after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a confirmation notification (where applicable).

Delivery Time

Within the Same City (Lahore)

Orders delivered within Lahore typically arrive within 24–48 hours after dispatch.

Other Cities and Provinces in Pakistan

Orders shipped to other cities and provinces across Pakistan are generally delivered within 3–5 working days after dispatch.

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional offers such as free shipping will be clearly mentioned on our website when available.

Delivery Information

To ensure successful delivery, please provide:

• A complete and accurate shipping address.
• A valid phone number.
• Any additional delivery instructions, if necessary.

Infinity Mart is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Order Tracking

If tracking information is available, it will be shared with you once your order has been dispatched.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, unexpected delays may occur due to:

• Adverse weather conditions
• Public holidays
• Courier service disruptions
• Remote delivery locations
• Other unforeseen circumstances

We appreciate your patience should any such delays occur.

Damaged or Missing Items

If your order arrives damaged, incomplete, or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the package and product (if applicable)

We will investigate the matter and work to resolve it as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Infinity Mart

Email: infinitymart.inbox@gmail.com

Phone: 03157185131

Address: 194C Palm City Housing Society, Lahore 54000, Pakistan